Office of the Chicago City Clerk -- Frequently Asked Questions

You have two options for receiving a new sticker:

You can call us at 312-742-9200 or 312-744-6774 or email cityclerk@cityofchicago.org and we will mail you a free replacement right away. Once you receive the replacement, please mail in the defective sticker to:

City Clerk's office
121 N. LaSalle, Room 107
Attn: Daveda Peeler/Defective Sticker
Chicago, IL 60602

-- OR --

Bring the sticker and your original purchase receipt to a City Clerk office location (City Hall at 121 N. LaSalle or our satellite offices at 5674 S. Archer or 5430 W Gale St.) for a free replacement sticker. Our offices are open Monday through Friday from 8 a.m. – 5 p.m. and our 2 satellite offices are also open Saturdays from 9 a.m. – Noon.

To avoid waiting in any line, please inform staff when you arrive that you need a replacement sticker for this reason. Also, if possible, please let us know where and when you purchased your sticker so we may look further into it.

We apologize for the inconvenience.

If purchasing your sticker online, you can pay with a Visa, Mastercard or Discover debit or credit card.

If purchasing by mail with a renewal notice, you should send a check or money order for the exact amount of your purchase made payable to City Clerk. You must include your driver's license number and telephone number on the check.

If purchasing in person at a City Clerk office location, you can pay with cash, credit or debit card with photo ID (Visa, Mastercard, Discover Card, American Express) or check or money order. The check must include your driver's license number and telephone number.

Please note that retail vendors may have different payment methods.

If you ordered your sticker online, please allow up to 14 business to receive it in the mail.

If your sticker was ordered by mail, please allow 20-30 business days to recieve it.

If it has been longer than the specified time period, call us at 312-742-9200 or email cityclerk@cityofchicago.org with your complete order information

If your vehicle was replaced by a new one please make the changes on the renewal form and mail the form and your payment to the address listed. Or, you can simply enter your new information in the appropriate fields when purchasing your sticker online. If you no longer own a vehicle at all, simply disregard the renewal notice.

A LP vehicle sticker stands for Larger Passenger (LP) and is designated for vehicles (vehicles, vans and sport utility vehicles) with a curb weight of 4,500 lbs. or more. View the list of vehicles that qualify as larger passenger vehicles here.

In order to change the classification of your vehicle, you must bring a copy of your vehicle insurance or registration information to verify the make, model and curb weight of your vehicle to one of our offices or vendor locations. You can find a complete list of City Clerk office locations and other vehicle sticker vendors here or contact us at 312-742-5375 and we can help you find your nearest location.

Our office allows a 30-day grace period from when you move to the city before we assess a late fee. Bring in a copy of your valid lease or mortgage and a Driver’s License or state ID to any sales location. If it is after 30 days, bring in a Driver’s License or state ID and state plate registration. A late fee of $40 will be assessed for vehicle stickers purchased after the 30-day grace period.

To waive the late fee or to receive a prorated fee, only the date on the following documents can be used: lease, title/mortgage, vehicle registration date, auto dealer bill of sale, vehicle title, IDOR vehicle tax forms.

Stickers are not transferable between two different parties. You must return the existing vehicle sticker to the person you purchased the vehicle from. You must then purchase a sticker for yourself online or in person at one of our community vendors.

Vehicle stickers are transferable. You must bring into a City Clerk's office the old sticker and receipt, and sales documentation on new vehicle. If vehicles are with in the same sticker classification the fee is $20.00, otherwise upgrade fee may be applied.

You have 30 days from the day you purchased your new vehicle to purchase a vehicle sticker. After the 30 day grace period, a late fee may be assessed.

To purchase a vehicle sticker for a new vehicle, bring a copy of your bill of sale (if bought from a dealer) or proof of Transfer of Title from the Secretary of State (if bought from a private owner) along with your temporary plate registration and a Drivers license or State ID to any sales location.

Vehicles in both the smaller and larger passenger classification qualify for the senior discount. Persons 65 years and older with a valid Illinois drivers license are eligible for the discount on one vehicle in either passenger type. You may purchase a Senior discounted sticker online only with the use of a renewal form number.

Yes, you do need to purchase a vehicle sticker. Regardless of where your vehicle is registered, as long as you reside or your vehicle is principally garaged within the city limits, you are required to have a vehicle sticker.

Even though you have an out of state plates and drivers license, you must still purchase a vehicle sticker. When purchasing your sticker online, simply fill in the fields with your out of state information and your current Chicago address. If you are mailing in your renewal form, please confirm that the information on the form is correct.

If you are purchasing your sticker in person, you must bring proof of current address along with a photo ID. Acceptable documents to indicate your current address are: mortgage or lease; water, tax, gas or electric bill; land line phone bill; or your satellite or cable television bill.

Vehicle stickers are now customized for each specific car and include your license plate number. Because of this, you need a new vehicle sticker. You can obtain a replacement sticker at our City Hall or Satellite Office locations for a fee of $30.


City Hall Office 121 N LaSalle St. Room 107, Chicago, IL 60602	Search