City Clerk News

City Clerk’s Office 2012 Highlights

City Clerk Susana Mendoza

Across the board increases in efficiency, sales and revenue

CHICAGO, IL (February 8, 2013) – City Clerk Susana A. Mendoza’s Office cut spending and delivered improved services in a number of areas in 2012, including City Vehicle Sticker sales and City Dog Registrations. Department-wide 2012 highlights include a $15 million increase in revenue and a 47 percent decrease in staff overtime expenses. Additionally, as a result of policy changes in Clerk Mendoza’s Office:

  • City Dog Registrations were up more than 34 percent — about 10,000 additional registrations — due in part to an aggressive marketing and public awareness campaign done in partnership with Chicago-area businesses at no cost to taxpayers. The increases accounted for $100,000 in new revenues;
  • City Vehicle Sticker sales were up by 31,000 in 2012. In addition, the number of Chicago drivers purchasing Annual Residential Zoned Parking stickers increased by 8,600, for a total of $200,000 in new revenues;
  • The number of citations issued to scofflaws who did not purchase City Vehicle Stickers increased by 17 percent;
  • Online City Vehicle Sticker sales increased by 23 percent, thanks to a new, user-friendly online purchase app;
  • Chicago motorists were given access to helpful transit information via a QR code on the back of each City Vehicle Sticker.

Clerk Mendoza also passed legislation to codify a policy giving free City Vehicle Stickers to Purple Heart Veterans. Transaction fees for online City Dog Registrations were eliminated in 2012 by Clerk Mendoza and the Chicago City Council.

"The highlights you see here reflect my response to the challenges facing my Office and the City of Chicago: To improve operations, do more with less and better serve my constituents," Clerk Mendoza said.

"Earlier this week, I released numbers indicating my Office cut overtime expenses by nearly 50 percent, saving taxpayers more than $100,000. In 2012, I took major steps to implement new technologies and smart policies to make my Office more efficient and transparent. These numbers are a clear and objective indication that we are moving in the right direction."

About City Clerk Susana A. Mendoza
Susana Mendoza was elected Chicago City Clerk in 2011 and is the first woman ever elected to the office. City Clerk Mendoza’s office is responsible for maintaining official City government records, including about 1,000 pieces of legislation at each City Council meeting, distributing approximately 1.3 million vehicle stickers and residential parking permits, issuing City business licenses and licensing all dogs in the City of Chicago. City Clerk Mendoza is committed to improving the City Clerk’s office by making it the most technologically savvy, user-friendly and efficient City Clerk’s office in the country. For more information about the Office, visit www.facebook.com/chicityclerk,  www.twitter.com/chicityclerk and   www.youtube.com/chicityclerk.